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Limited Warranty

EnduraFlood warrants that each Product sold by EnduraFlood shall be free from defects in materials and workmanship at the time of Shipment subject to the following terms, conditions, and exclusions (the “Limited Warranty”):

 

REPLACEMENT PRODUCT — For a period of one (1) year from the original date of purchase, EnduraFlood at its sole option, shall either (a) replace Product that fails to conform to the foregoing Limited Warranty with Product in the form originally shipped, or (b) issue a credit to the purchaser in an amount not to exceed the original purchase price of the non-conforming Product.  Any replacement Product provided by EnduraFlood pursuant to this Limited Warranty will be warranted under this Limited Warranty for either the remainder of the original warranty period or ninety (90) days from the date the replacement Product is shipped by EnduraFlood, whichever occurs first.  You are responsible for all shipping, handling, and insurance costs to ship the replacement Product, and for all labor costs, including the labor costs to remove the Product and install the replacement Product.  If EnduraFlood elects to refund the price of the defective Product, EnduraFlood will refund only the purchase price of the Product and will not refund any shipping and handling or insurance costs or any labor costs.

 

OBTAINING WARRANTY SERVICE — To obtain warranty services, you must ship the Product to EnduraFlood, freight prepaid, in its original packaging or in packaging providing an equal degree of protection.  EnduraFlood is not responsible for damage to any Product that occurs during shipping.  To coordinate your shipment of the Product to EnduraFlood, contact EnduraFlood at cs@enduraflood.com to obtain a return authorization and the address to which the Product should be shipped.

 

ORIGINAL PURCHASER ONLY - This Limited Warranty extends to the original purchaser of the Product only and is not transferable.  A sales receipt, invoice, or other proof of purchase specifying the original date of purchase, must be presented within the one (1) year warranty period to obtain warranty service. 

 

INSTRUCTIONS FOR INSTALLATION AND USE - The failure to abide by EnduraFlood’s instructions for installation and use voids the Limited Warranty.

 

EXCLUSIONS TO THE WARRANTY - This Limited Warranty does not cover any damage to the Product:

  • resulting from acts of God including, but not limited to, lightning, hurricanes, tornadoes, floods, earthquakes, mud slides or any other weather or similar natural phenomena;

  • resulting from accident, misuse, abuse, negligence, commercial use (not consumer or personal use), alteration, improper storage or handling, or unauthorized repair of the Product;

  • due to improper installation or maintenance of the Product;

  • caused by or which occurs as the result of settlement or structural movement and/or movement of the structure in which the Product is installed;

  • relating to the growth of mold, mildew, fungi, bacteria, or any organism on any portion of the Product. 

  • caused by or which occurs as a result of use of the Product in a manner other than the normal, customary and intended use set forth in EnduraFlood’s instructions for installation and use.

 

PLEASE NOTE THAT SOME JURISDICTIONS MAY REQUIRE BROADER WARRANTIES THAN THE ABOVE LIMITED WARRANTIES IN CONNECTION WITH CONSUMER SALES. FOR CONSUMER SALES IN ANY SUCH JURISDICTION, THE ABOVE WARRANTIES WILL BE DEEMED AMENDED TO ALIGN WITH THE MINIMUM REQUIREMENTS PROVIDED UNDER SUCH JURISDICTION’S APPLICABLE LAWS.

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