Return Policy

If you are unhappy with the Product you purchased, you may contact EnduraFlood’s customer service team at cs@enduraflood.com within 30 days from the date of the invoice of the Order (as stated in EnduraFlood’s records) in order to request a refund of Product that you are returning. You are solely responsible for returning the Product to EnduraFlood in its original state and for all related costs, including shipping and handling and insurance costs.
 
Returns are subject to a twenty-five percent (25%) restocking fee which will be deducted from the refund payable to you. A refund will only be issued upon receipt of the Product being returned in its original condition. No refund will be provided for any shipping, delivery and handling charges or for the cost of any insurance procured, if any, for shipment of the Product.