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Last Updated: September 21, 2022
This Policy applies to all persons who access or use the Website. If you do not agree to the practices described in this Policy, do not access or use the Website.
We reserve the right to modify this Policy from time to time. In such cases, we will provide notice through the Website and/or other means.
PERSONAL INFORMATION WE COLLECT
WHAT PERSONAL INFORMATION WE COLLECT
As described in more detail below, we may collect the following categories of information about you or your use of the Website: identifiers (such as name and email address); personal information (such as physical address and telephone number); protected classification characteristics (such as your age and gender); commercial information (such as transaction data); internet or other network or device activity (such as browsing history or app usage); geolocation information (e.g., exact location or general location inferred from an IP address); inference data about you; and other information that identifies or can be reasonably associated with you.
The categories of information we collect are:
Contact information, including your first and last name, physical address, email address, and phone number.
Purchase and related transaction information, including billing address, payment method (debit or credit card number), items purchased, order status, and related contact information.
Preference information, including your preferred products and products that may be of interest.
Contact preference information, including your preferred method of receiving marketing communications (email, text, or physical mail).
Profile and account information, including contact information, purchase information, product, and communication preferences, account credentials, and other information about your profile or account.
Information you share during communications and interactions with us, which may include the content of email messages, chat sessions, text messages, and phone calls.
Demographic information, which may include age or birthdate, gender, ZIP code, and other information about you.
Voice recordings when you contact us and information about your call and that you share when you call us on the phone.
Location or geolocation information including device ID and device location information (if your device settings permit us to collect this information).
Device and Internet browsing information, including information about your browsing activity, IP address, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. We may also collect information about when and how you access and use our Website, such as the date and time of your visit or use, the websites visited before and after visiting our Website, how you navigate and what you search for on the Website, the pages visited on the Website, and items you view and interact with.
Inferences about or derived from any of the information above that may relate to your preferences or other matters.
HOW WE COLLECT PERSONAL INFORMATION
We collect personal information in various ways, both directly and indirectly. For example, when you send us postal mail, send us email, call us, contact us on our Website, or register an account on our Website, we may collect your information directly from you. We may also collect your personal information indirectly through automated means, for example, when you interact with our Website, we may use technologies to collect information about how you use the Website. We may also receive information about you from third-parties including from our affiliates and subsidiaries, social media platforms, or from our advertising partners.
We collect personal information when you provide it.
We may collect personal information directly from you or your device as follows:
When you register for an account, it is necessary for you to provide personal information that includes your name and email address. You may choose to provide us with additional personal information, including physical addresses, phone number, and email address. You will also create a username and password, information that on subsequent visits helps us confirm your identity and makes it easier for you to make purchases on our Website.
When you interact with us, including when you contact us by phone, text, email, or chat.
When you sign up to receive emails, including marketing communications.
We collect personal information from third-party sources.
To better understand your preferences, operate our business, and provide you with services that may be of interest to you, we may receive your personal information from the following third-parties:
Online social networks if you follow us on social media sites, for example, Facebook, Instagram, Twitter, Pinterest, or Youtube. We may collect personal information when you communicate with us within the social media sites or use functionalities, plugins, widgets, or tools from social media websites or networks in connection with our Website (e.g., to log into an account, or to share content with your friends and followers on social media) or when you “Share” or “Like” our content. We think it is important to point out that if you make a post on a social media site, such as on Facebook, Instagram, or Youtube, or identify us in your social media feed by tagging us using a hashtag (#) or “at” (@), your personal information and content of our post may be publicly available and is subject to the privacy policies of those social media sites. We recommend you review the privacy policies of any third-party sites you visit to understand the data collection and practices of those third-parties.
Third-party service providers that support our business, including companies that help with our marketing efforts, analytics providers, advertising networks and cooperatives, third-parties that share information with us about the different devices you use online, and other third-parties that we collaborate or work with.
We collect personal information using automated technologies.
Personal information is also collected through automated technologies and shared with us when you visit our Website, open emails from us, or click on one of our advertisements.
We may automatically create website log files, which are created when you access our Website. In addition, automated data collection technologies – such as cookies, beacons, tags, software development kits (SDK), and scripts – are used by us to analyze trends, administer the Website, and track movements around the Website. We, and our third-party service providers, also use these technologies to gather demographic information about individuals accessing the Website as individuals and in the aggregate.
A “cookie” is a small text file that is stored on an individual’s computer and downloaded to the computer or mobile device when they visit a website. Cookies then send information back to the originating website on each subsequent visit, or to another website that recognizes that same cookie. We use the following types of cookies:
Essential Cookies are required to make our Website function properly and cannot be turned off in our systems. Depending on how you access the Website, you may not be able to disable these cookies. However, if you block these cookies, portions of our Website may not function properly.
Performance and Functional Cookies allow us to count visits and sources of traffic on our Website so we can measure and improve performance and functionality. They help us know which pages of our Website are most and least popular, which features of the Website are used most, and how visitors move around the Website.
Targeted Advertising Cookies may be set through our Website by our advertising partners. They may be used by advertising companies to build a profile of your interests and show you relevant advertisements on other websites.
Social Media Cookies allow you to share information using social media sharing buttons on social networks like Facebook, LinkedIn, Instagram, YouTube, or Twitter. This information may then be used by the social media network to deliver targeted advertising to you.
We may combine information collected automatically (as described above) from your interactions with our Website and your activity on third-party sites with other data (including personal information).
If you wish to opt out of allowing certain cookies, you may do so by changing your browser settings so that cookies from our Website cannot be set.
WHAT WE DO WITH PERSONAL INFORMATION
We use the information we collect for the following purposes:
to provide our products and services and contract with you, including provision of the Website;
to manage our relationship with you, including feedback management;
to personalize and improve our products and services and your overall customer experience, in particular by improving our existing technologies and developing new products and services;
to provide you with general and personalized electronic and non-electronic direct marketing information and support our targeted advertising initiatives concerning our products and services as well as our business partners’ products and services;
business analytics, including consumer and operations research, to assess the effectiveness of our Website, marketing, and advertising, and to analyze market trends and (future) customer demand;
to ensure the security of our Website and technology, including the detection, prevention, and investigation of attacks;
to protect against, identify, and prevent fraud and other crime, claims and other liabilities;
to protect the rights, safety, health, and security of our employees and to protect our property;
to anonymize your information for further internal and external use in a manner that does not identify you;
to comply with legal obligations; and
to establish, exercise or defend a legal claim.
It is not possible to describe every potential use, disclosure, transmission, access, processing, or storage of information and personal information, and we reserve the right to engage in any other lawful activity with respect to such information and personal information without notice to you. We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or before we begin using it for those other purposes.
We may combine information and personal information you provide with other information about you. We also may use third party service providers or business partners to provide any of the activities that we may provide under this Policy.
Other than as described in this Policy, in general personal information is not shared with third parties for third party commercial purposes, other than to our affiliates and business partners.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Information that does not constitute personal information can be used for any purpose, including the purposes described above and otherwise in this Policy.
PERSONAL INFORMATION COLLECTION SUMMARY
We have taken commercially reasonable measures to protect personal information that is provided through the Website. Nevertheless, no transmission of information is perfectly secure, and we cannot ensure that the measures we have taken will be sufficient to protect your personal information. In addition, the measures we have taken are not designed for sensitive personal information, so please do not submit such information through the Website.
STATE USER RIGHTS
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please email us at firstname.lastname@example.org.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: email@example.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.
CALIFORNIA USER RIGHTS
Your Right to Know and Delete
You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months. Once we receive and validate your request, we will include a list of your personal data that may have been disclosed and the categories of third parties the information may have been disclosed to.
You may request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request. We may deny your deletion request if retaining the information is proper and necessary or if an exception allowing us to retain the information applies.
If your request is approved, we will delete or deidentify the relevant information and will direct our service providers to take similar action.
Exercising Your Rights to Know, Delete or Correct
To exercise your rights to know or delete described above, please submit a request by emailing us at firstname.lastname@example.org. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal data. You may only submit a request to know twice within a 12-month period. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt, unless we require an extension. If we reasonably require an extension we will inform you of the reason and extension period.
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
California’s Shine the Light Law
California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of the information you provide through the Website to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
EnduraFlood Systems LLC, 991 US 22 West, Suite 200, Bridgewater, NJ 08807
Who Do We Share Your Personal Information With?
We may share your personal information by disclosing it to a third-party for a business purpose, including the following:
To audit our interactions with you to ensure compliance with applicable law and to measure the effectiveness of our products, services, and advertisements;
To detect, prevent, and prosecute harmful, fraudulent, or illegal activity;
To identify issues and repair our Website;
To provide services, such as customer service, order fulfillment, and payment processing, which we either conduct or engage service providers to conduct on our behalf;
For research and development;
To further our business goals, including to advertise our products and services; and
For quality assurance.
In the preceding twelve (12) months, we may have disclosed personal information for a business purpose to the categories of third-parties indicated in the chart below.
We do not sell personal information, and in the preceding twelve (12) months, we have not sold personal information. Please note that some US state statutes may define a “sale” to include sharing of personal information with third-parties for valuable consideration, and arrangements with online advertising networks and analytics companies may potentially be considered sales under these definitions.
CHILDREN’S PRIVACY NOTICE
The Website is not directed or intended towards, nor do we knowingly collect or retain any personal information about, any individual under 13 years of age. If you are under 13 years of age, do not use or provide any information on the Website or make any purchases through the Website. To the extent permitted by applicable laws, we will securely delete such information from our systems upon being requested to do so by a parent or legal guardian. To the extent permitted by law, we may, however, retain personal information about an individual that is less than 13 years of age where: (i) such individual has purchased a product through the Website and cancels such purchase and whereby we must retrieve the underlying product sold to such individual; (ii) such personal information is relevant to litigation or potential litigation; (iii) such individual has undertaken any wrongful conduct or conduct that is otherwise actionable in regards to the exercise by EnduraFlood or its affiliates of any remedy available to them; and/or (iv) such retention is reasonable and otherwise permitted under applicable laws.
If you have any questions or comments regarding our privacy practices, please feel free to contact us at email@example.com
EnduraFlood Systems LLC
991 US 22 West, Suite 200
Bridgewater, NJ 08807